IT Support in Totnes and Devon
Business IT Support in Totnes
Supporting businesses with their IT throughout Totnes and the rest of Devon
Get advice you can count on.
Our clients quickly learn that they can turn to us for advice, trusting us to deliver solutions that work. We listen, give honest guidance, and always act in your best interest.
Our Totnes IT Support Services
Practical IT Support shaped around your Business
IT Support
Friendly, practical support for your everyday IT issues, questions and niggles
Cloud Phones
Flexible phone systems that keep your team connected, wherever they’re working
Broadband
Reliable business broadband, set up properly and supported when you need help
WiFi Installation
Well-planned WiFi that reaches where it should and behaves how it should
Providing Business IT Support throughout Totnes and the rest of Devon
Managed, or Ad-Hoc IT Support. What’s the Difference?
Whether you need ongoing IT support or just the occasional fix, we’ve got you covered.
Based in Neighbouring Newton Abbot, we’ve been keeping Totnes businesses running smoothly for over 25 years – from fully managed systems to quick, one-off callouts when you need a hand.
Managed IT
MAN-ijd eye-tee | ˈmænɪdʒd aɪ ti
Definition of Managed IT
When a dedicated team (that’s us) takes care of your IT day-to-day – maintenance, security, updates, and backups – so your business runs like clockwork. You focus on work; we handle the tech.
Best for businesses that want peace of mind, predictable costs, and proactive support.
Ad-Hoc Support
ad-hok sə-pɔːt | ˈædˌhɒk səˈpɔːt
Definition of Ad-Hoc IT Support
Pay-as-you-go help for when you just need something sorted – no contract, no fuss. Whether it’s a printer playing up, an email issue, or something stranger, we’ll get it fixed and you’ll only pay for what you use.
Perfect for smaller businesses or one-off issues that need expert eyes.
Supporting 100's of businesses with their IT since 1999
Just a few of the businesses we support
IT Support Totnes
Friendly, practical support for your everyday IT issues, questions and niggles
IT support should feel reassuring. We help with the day-to-day issues that slow people down, from device problems and Microsoft 365 questions to email hiccups, user setup, updates and general “can you just have a look at this?” moments.
We get to know your setup properly, so support becomes easier, faster and far less frustrating over time.
Cloud Phones
Flexible phone systems that keep your team connected, wherever they're working
Modern business phones should make life for your Totnes business easier, not leave you tangled in confusing contracts, clunky handsets and mystery settings. We help set up and support cloud phone systems that suit the way you and your team work.
Whether you need call routing, voicemail, remote working, mobiles, desk phones or a clearer setup across the business, we’ll help you keep things simple and sensible.
Broadband
Reliable business broadband, set up properly and supported when you need help
Broadband is one of those things you only really notice when it stops behaving. We help Totnes businesses choose, install and manage broadband connections that fit their site, their team and their day-to-day demands.
From standard business connections to more resilient setups, we’ll help you avoid guesswork and get something in place that’s properly thought through.
WiFi Installation
Well-planned WiFi that reaches where it should and behaves how it should
Good WiFi is not just about sticking an access point on the ceiling and hoping for the best. We design and install WiFi around your building, your users and the way you use the space.
From Totnes offices and shops to hospitality venues, rural sites and larger buildings, we help create WiFi that feels stable, secure and fit for purpose.
Time is precious. Don't waste it on dodgy WiFi and printer errors.
Why Managed IT?
You didn’t start your business to become an unofficial IT department. But when systems crash, updates fail, or your emails stop sending, guess who’s stuck figuring it out?
That’s where managed business IT support in Totnes makes all the difference.
At ZOOC, we proactively manage your tech, so you’re not reacting to problems after the damage is done. From safeguarding your business against cyber threats to making sure your team can connect to the internet, we cover the day-to-day stuff that keeps things running smoothly.
More than just turning things off and on again.
What’s included in our Managed IT Services?
We offer proper, proactive business IT support that keeps your systems running smoothly, without the corporate fluff or per-user price traps.
Device + Till Support
Whether it’s a laptop, card machine, or point-of-sale system, we’ll keep it working so you don’t lose sales.
Proactive maintenance + monitoring
We spot and fix issues before they slow you down - so your team aren't stuck Googling solutions mid-shift.
Reliable Backups + Recovery
Keep your important files, sales data, and customer records safe - ready to recover at the click of a button.
Microsoft 365 + email support
All the tools your team relies on - Word, Excel, Outlook - kept secure, synced, and stress-free.
Supplier Management
Broadband being a pain? Card machines playing up? We’ll deal with your providers so you don’t waste hours on hold.
Cybersecurity Protection
Shield your business from scams, viruses, and ransomware without needing to be a tech expert.
Friendly, human support - based in Devon
We don't outsource. We don't disappear. We're local, and we're here when you need us.
Cloud Phone support
Professional, flexible phone systems that move with your team.
Business IT Support based in Newton Abbot, covering Totnes
How does it work?
We keep things simple so you don't need a PhD in IT
No complicated handovers. No baffling reports. Just a clear process that gets your systems sorted and keeps them that way.
Here’s how we work:
01. Free Consultation
Let’s chat about what’s working, what’s not, and where you want to go, over coffee, or a call.
02. Evaluate
We’ll take a close look at your current setup to identify vulnerabilities, inefficiencies, and hidden risks.
03. Onboarding + Optimisation
We get everything running how it should be. Securely, reliably, and in a way that fits how your business actually operates.
04. Ongoing Support
We keep an eye on things in the background and step in when needed. You get regular updates, not just when something breaks.
Totnes IT specialists
Latest news and updates from The Hub
The Hidden Tech Hiccups Slowing Down Newton Abbot Businesses
Why Newton Abbot Businesses Need Proactive IT Support (Not Just Firefighting)
Locked out for a week: ransomware doesn’t just hit big companies.
Why Choose ZOOC?
We're small. And that's a good thing.
We’re not a national call centre. We’re not a faceless tech giant. We’re a small team based in neighbouring Newton Abbot, providing Totnes IT Support and we like it that way.
When you work with ZOOC, you’re not just logging tickets into a queue. You’re talking to the same people each time. People who know your setup, understand your business, and pick up the phone when you call.
We’ve built long-term relationships with clients across Devon in sectors like hospitality, tourism, and professional services – businesses that need responsive, no-fuss support from people they trust.
What you get with ZOOC:
- Fast, local response times. No hold music or escalation queues.
- Real humans, not tier-one scripts.
- A long-term relationship, not a lock-in contract
- IT support that actually fits your business. Not some one-size-fits-none package.
- We know the lay of the land (and your broadband provders quirks)
Totnes Business IT Support
Client Feedback
We work with small businses across Devon; from guesthouses on the coast, to busy professional offices. Here’s what some of our clients have to say:
Always had any issues resolved promptly.
We have used ZOOC for several years and have always had any issues resolved promptly, with simple, straight forward action explained, allowing those not so IT savvy clear communication in resolving such issues.
We are so glad we found you.
We have spent some time looking for a company which can deal with design of our network, installation. We are down in a hidden valley and always had a bad signal until last year. We now have 3 holidays lets and our home with fantastic speed and reliable internet. Their monthly support is also crucial for us. Thank you for all your help and we are so glad we found you .
Local IT specialists
Tech Team-Ups
Daisy Properties – IT Support You Can Lean On
Learn to Live – Building More Than Just IT
Two Decades of Trust with Primrose Properties
Our neighbour Totnes is one of those places that never feels short on character – independent shops, historic streets, river views and plenty of charm. Based in Newton Abbot, we’re close enough to pop over when needed, but our aim is always to keep your IT running so smoothly that emergency visits are few and far between. With one of our Managed IT Support agreements in place, your systems are monitored, maintained and looked after properly, so you can get on with business, and we can save the Totnes trips for a decent coffee and a wander by the Dart.
Totnes IT Support
Frequently asked questions
Could you help my start-up business?
Of course, we love helping start-ups! Starting a new business can be a monumental task.
It involves, along with a million other tasks, market research, choosing a company name, designing logos and business cards, branding, networking, and product sourcing.
Therefore, it’s easy to get carried away with aesthetics, forgetting about the technology that holds your business together. By involving ZOOC from the start of your new venture, we can help to ensure that your IT is financially efficient and capable of supporting your business as it grows.
What areas do you cover?
We’re based in Newton Abbot, Devon and provide IT support in Totnes and the rest of the South West.
What kind of businesses do you work with?
We are a friendly IT team, based in Newton Abbot that works mostly with new and small businesses throughout Totnes and Devon.
Do you just do IT support?
We don’t just take care of your computers, we can also supply your business with broadband, data SIMS and Managed Wifi infrastructure. In fact, most businesses we work with prefer us to take over everything, meaning that all support goes through one central hub; ZOOC!
How do I know which IT company to choose?
Handing over your business’ IT can be a delicate and time-intensive process that involves a lot of trust. So, take your time over this decision! Find out as much as possible about the services different Totnes IT support companies offer, and how they intend to support you.
How could ZOOC help my expanding business?
You and your business are on the verge of a big change, therefore careful consideration is necessary to ensure everything goes smoothly. The professionals at ZOOC can help you with every aspect of this important transition so, don’t hesitate to get in touch. The sooner we’re involved, the more seamless your change will be.
How much should I expect to pay for my IT support?
We offer a wide variety of pricing options that will depend on the services you choose to invest in with us and work open and transparent system.
A smoother day starts with "Hello"
Ready to take the pressure off?
Running a small business is challenging enough without tech headaches. With Managed IT Services, you get reliable support, proactive monitoring, and someone to call when things go wrong – all for a predictable monthly cost.
Book your discovery call and see how Managed IT can save you time, money, and a lot of hassle.
