Unified Communications built for business
Business VoIP
Our hosted solution delivers a suite of powerful collaboration tools, third-party integrations, and fully supported hardware options that mobilise employees in an affordable, efficient way. Our Business Plus package enables teams to connect and collaborate in the ways that work best for them, through voice, video, instant messaging, call recording, online meetings, screen sharing, and much more.
The most versatile business cloud phone solution you can buy
Our Business VoIP solution enables teams to connect and collaborate in the ways that work best for them, through voice, video, instant messaging, call recording, online meetings, screen sharing, and much more.
Built for modern working
With a host of ways to connect, through desktop clients, mobile apps, and traditional desk phones, our Business Plus package is designed for office, home, and hybrid working environments.
Competitive Licensing
We don’t believe in charging extra for features that should come as standard, whether that’s applications, call recording or integrations, and our inclusive call bundles keep you protected.
Intelligent integration
Key to any Unified Communications solution is integration with other critical services. Our platform integrates with all the leading CRM platforms ‘out of the box.’
Powerful applications that simplify communication
Our soft client allows employees to take their communications channels with them wherever they go, however they work, and on whatever device they choose.
It is available for desktop (Windows and Mac OS), and mobile (iOS and Android), delivering a host of communication and collaboration features within a single intuitive pane, including softphone, video, messaging, screen and document sharing, group conferencing, and presence.
Integrate with all the tools you need
Our platform is plug-and-play ready for integration with Salesforce, Microsoft Dynamics, Sugar CRM, HubSpot, Zendesk, Bullhorn, Pipedrive, and more, with new integrations coming on-stream regularly. Less common, web-based, CRMs are also catered for, offering both click-to-dial and ‘screen pop’ functionality.
We also offer voice integration with Microsoft Teams, delivering a cost-effective and resilient solution for hosted telephony in a Microsoft world.
Embedded call recording & compliance
Our business plus package can be enabled for native cloud-based call recording, offering a 90-day rolling archive of calls, complete with secure cloud storage, and options for archiving.
For those operating in regulated industries who need to adhere to strict compliance requirements, such as MiFID II or PCI, we also offer our compliant, cloud-based call recording and analytics platform – Atmos, which provides advanced search and retrieval, AI-powered analytics, long-term immutable storage, and payment platform integration, delivering the ultimate telephony compliance suite.
Industry-leading features
Mobile client
Our CallSwitch Lite app supports iOS and Android.
Cost-effective call packages
Our simple pricing structure includes competitive call bundles, unlimited free calling between extensions, and no upfront costs.
Desk phone compatibility
Options for desk phones, with a wide range of supported handsets & conference devices.
International numbering
Assign geographical numbers, with numbering available for over 65 international destinations.
Voicemail-to-email
Instantly and automatically receive an email with a text transcription of any voicemail you receive.
Call conferencing
Collaborate with colleagues and customers with your own call conference room.
Optional call recording
Benefit from access to call recording of all inbound and outbound calls, with secure storage included.
Enterprise resilience
Benefit from enterprise-grade voice network resilience, on a dedicated, geo-redundant platform with robust high-bandwidth infrastructure.
Soft / mobile client
The Communicator client supports desktop (Windows & Mac), plus mobile apps for iOS and Android.
Directory services
Maintain a global company directory of all your employees or contacts.
Click-to-dial
Dial with ease through the Communicator app wherever you see a number on-screen.
Instant Messaging
Chat with colleagues and share files instantly.
Presence
Set your presence status, so colleagues know if you’re available.
Voicemail-to-email transcription
Instantly and automatically receive an email with a text transcription of any voicemail you receive.
Voice & video conferencing
Collaborate with colleagues using voice and video through the Communicator app.
Screen sharing
Share screens and panes to enhance remote meetings and collaborate better.
Integrated call recording
Benefit from automatic call recording of all inbound and outbound calls, with 90-days secure storage included.
Compliant solutions
Optional integration with the Atmos compliance suite ensures adherence with regulations such as MIFID II and PCI.
Cost-effective call packages
Our simple pricing structure includes competitive call bundles, unlimited free calling between extensions, and no upfront costs.
CRM integration
Integrate with all the other services you need to ensure employee productivity and customer satisfaction.
Advanced PBX features
Deliver an enhanced experience for inbound calls, with IVRs, auto-attendant, call queue and on-hold music.
Enterprise resilience
Benefit from enterprise-grade voice network resilience, on a dedicated, geo-redundant platform with robust high-bandwidth infrastructure.
Endpoint flexibility
Options for desk phones, with a wide range of supported VoIP handsets & conference devices.
International numbering
Assign geographical numbers, with numbering available for over 65 international destinations.
Wallboards
Benefit from live call statistics, enabling you to report live on any data you need to ensure contact centre performance and customer satisfaction.
Supervisory management
Enable supervisors to support agents and customers with escalation requests, call listen/whisper, and barge.
Soft / mobile client
The Communicator client supports desktop (Windows & Mac), plus mobile apps for iOS and Android.
Directory services
Maintain a global company directory of all your employees or contacts.
Click-to-dial
Dial with ease through the Communicator app wherever you see a number on-screen.
Instant Messaging
Chat with colleagues and share files instantly.
Presence
Set your presence status, so colleagues know if you’re available.
Voicemail-to-email transcription
Instantly and automatically receive an email with a text transcription of any voicemail you receive.
Voice & video conferencing
Collaborate with colleagues using voice and video through the Communicator app.
Screen sharing
Share screens and panes to enhance remote meetings and collaborate better.
Integrated call recording
Benefit from automatic call recording of all inbound and outbound calls, with 90-days secure storage included.
Compliant solutions
Optional integration with the Atmos compliance suite ensures adherence with regulations such as MIFID II and PCI.
Cost-effective call packages
Our simple pricing structure includes competitive call bundles, unlimited free calling between extensions, and no upfront costs.
CRM integration
Integrate with all the other services you need to ensure employee productivity and customer satisfaction.
Advanced PBX features
Deliver an enhanced experience for inbound calls, with IVRs, auto-attendant, call queue and on-hold music.
Enterprise resilience
Benefit from enterprise-grade voice network resilience, on a dedicated, geo-redundant platform with robust high-bandwidth infrastructure.
Endpoint flexibility
Options for desk phones, with a wide range of supported VoIP handsets & conference devices.
International numbering
Assign geographical numbers, with numbering available for over 65 international destinations.
Plans and Pricing
Essential
from
£7.95 per month
- 1000 Inclusive Minutes (per user)¹
- Yealink T33G Handset
- Mobile Client
- All Essential Features
Business Plus
from
£13.95 per month
- 4000 Inclusive Minutes (per user)²
- Yealink T42U or W53P Handset
- Soft/Mobile Client
- All Business Plus Features
Business Pro
from
£18.95 per month*
- 4000 Inclusive Minutes (per user)²
- Yealink T42U Handset
- Soft/Mobile Client
- All Business Pro Features
Prices are excluding VAT and subject to a 36 month term. Early termination fees apply. *Subject to a minimum order of 15 seats.
¹Includes 500 mobile (07 EE, O2, Vodafone, and 3 Network UK numbers) minutes, and 500 landline (01, 02, & 03 UK national numbers) minutes.
²Includes 2000 mobile (07 EE, O2, Vodafone, and 3 Network UK numbers) minutes and 2000 landline (01, 02, & 03 UK national numbers) minutes.
