Your business, powered by stress-free networks
Stay one step ahead with a Managed Network
When we manage your network, problems don’t get the chance to pile up. We monitor performance continuously, spotting early warning signs and fixing issues before they turn into downtime, often before you even notice anything was wrong.
Updates are handled quietly in the background, and lessons learned on one site are applied everywhere else. If we see a problem once, we stop it becoming a repeat performance; keeping your network efficient, resilient, and one step ahead.
What is a Managed Network?
A network that’s looked after, not just installed.
Managed networking means we take responsibility for the health, performance, and reliability of your network. From monitoring and optimisation to updates and fault prevention, we keep everything running smoothly behind the scenes.
You don’t need to worry about slow Wi-Fi, unexpected outages, or whether your infrastructure is keeping up. Whether it’s a single site or multiple locations, you get a network that quietly does its job, and specialists watching over it when it matters.
More than just “reset the router”.
Managed networking isn’t about reacting when something breaks – it’s about making sure your network stays stable, fast, and reliable day in, day out. From monitoring performance to preventing issues before they surface, we look after the foundations that everything else relies on.
From the first connection of the day to the last device that signs off, your network is being quietly looked after. Performance is monitored, updates are applied, and potential issues are dealt with early, so your infrastructure stays out of the way and out of your head.
What’s included
Continuous Network Monitoring
We keep a constant eye on your network’s health, spotting performance dips, hardware faults, and early warning signs - often fixing issues before users notice anything at all.
Proactive Maintenance & Updates
Firmware updates, configuration changes, and optimisation are handled quietly in the background, keeping your network secure, stable, and performing as it should.
Multi-Site Visibility & Control
If you operate across multiple locations, we manage them as one cohesive network - applying fixes, improvements, and protections everywhere they’re needed.
Performance Optimisation
From Wi-Fi tuning to traffic management, we continually refine how your network behaves, ensuring it keeps up with demand without bottlenecks or dropouts.
Security Built In
Firewalls, segmentation, and best-practice configuration help protect your network from threats, unauthorised access, and misconfiguration.
Expert Support When It Matters
When something needs hands-on attention, you have direct access to engineers who know your network, not a generic helpdesk reading from a script.
01. Discovery
We start by understanding how your network is used in the real world. That means looking at your space, your users, your devices, and your demands – and identifying where performance, coverage, or resilience could be improved.
02. Onboarding
Next, we put the right foundations in place. Monitoring is enabled, configurations are reviewed, and best-practice settings are applied. Any improvements are handled carefully and with minimal disruption, so your network starts performing better without the upheaval.
03. Day-to-Day Management
From Wi-Fi performance to switching and routing, we manage the moving parts that keep your network stable. Whether it’s a remote adjustment or an on-site visit, issues are handled quickly, clearly, and by people who know your setup.
04. Proactive care
We don’t wait for problems to surface. Firmware updates, performance tuning, and preventative maintenance happen quietly in the background – reducing downtime, avoiding degradation, and keeping everything running as it should.
05. Reviews & reporting
You’ll always know where things stand. We provide clear, plain-English updates on network health, performance, and opportunities for improvement – without jargon, noise, or unnecessary complexity.
How it works
Simple, seamless, and built around your network.
Networks shouldn’t need constant attention – and managing them shouldn’t feel complicated. Our managed networking approach is designed to be calm, proactive, and quietly effective. Here’s how it works:
Less Hassle. More Headspace.
Benefits of a Managed Network
Managed networking isn’t about reacting when things break – it’s about removing the constant, low-level anxiety that your Wi-Fi or network might let you down. By letting us look after the foundations, you get stability, consistency, and confidence that everything is quietly working as it should. Here’s what that looks like:
Predictable Costs
No surprise call-outs or reactive firefighting. Managed networking is delivered at a clear, agreed monthly cost, making it easy to budget while keeping your infrastructure properly looked after.
Reduced disruption
Network issues don’t need to become outages. With continuous monitoring and proactive maintenance, problems are spotted early and resolved before they impact your team, guests, or customers.
Consistent Performance
A managed network is tuned, not tolerated. We keep Wi-Fi, switching, and routing performing reliably - even as demand grows - so performance doesn’t slowly degrade over time.
Built-In Security
Network security isn’t an add-on. From firewalls and segmentation to best-practice configuration, protection is built into how your network is managed, helping keep users and data safe.
Scales Without Rework
Adding devices, users, or even whole locations doesn’t mean starting again. Managed networks are designed to grow cleanly, without messy fixes or constant redesigns.
Local, Accountable Expertise
We’re Devon-based and hands-on. When you need support, you’re dealing with engineers who know your network, understand your environment, and take responsibility for keeping it running properly.
"We're so glad we found you"
We have spent some time looking for a company which can deal with design of our network, installation and long term maintenance and we found ZOOC.
We would 100% recommend them for any business looking for smart solutions for their Internet network.
We are down in a hidden valley and always had a bad signal until last year, when ZOOC came and installed Starlink. We now have 3 holidays lets and our home with fantastic speed and reliable internet.
Their monthly support is also crucial for us. Thank you for all your help and we are so glad we found you!
FAQs
Straight answers, no jargon.Â
Do I need to sign a long contract?
No. We don’t believe in locking people in unnecessarily. Managed networking is about trust and results – if it’s working well, the relationship looks after itself. We’ll be clear upfront about terms, with flexibility where it makes sense.
How is managed networking different from break-fix support?
Break-fix reacts after something has already gone wrong. Managed networking is proactive. We monitor, maintain, and optimise your network continuously to prevent issues, reduce downtime, and keep performance consistent – not just patch things up when they fail.
Do you replace our existing network equipment?
Not automatically. We start by assessing what you already have. If equipment is suitable, we’ll work with it. If something is holding performance or reliability back, we’ll explain why and recommend sensible upgrades – no unnecessary rip-and-replace.
Do you work with our existing IT provider or other contractors?
Yes. We’re used to working alongside internal IT teams, MSPs, electricians, builders, and other suppliers. Clear boundaries and good communication keep everything moving smoothly.
What happens if something goes wrong?
We’re usually already aware of it. Monitoring alerts us to issues early, and many problems are resolved before users notice. If hands-on work is needed, you’ll be dealing with engineers who know your network and take ownership of the fix.
Can you manage multiple sites or locations?
Yes. Managed networking works particularly well across multiple sites. We can monitor, manage, and apply improvements consistently across all locations, while still accounting for the quirks of each building or environment.
Is security included, or is that extra?
Security is built in. That includes best-practice configuration, firmware updates, network segmentation, and oversight designed to reduce risk. If you need additional layers, we’ll recommend them clearly – not bolt them on quietly.
What if our network needs change over time?
That’s expected. As your business grows or changes, we adapt the network with you – whether that’s more users, more devices, new spaces, or new sites. Managed networking is designed to evolve, not stay static.
A smoother day starts with a solid connection.
Let's make your network one less thing to think about.
Running a business already pulls you in a dozen directions – staff, customers, operations. The last thing you need is wondering whether the Wi-Fi will cope today, if the network is slowing everyone down, or whether a small issue is quietly becoming a bigger one.
With managed networking, you don’t have to. We look after the foundations in the background – monitoring performance, applying updates, and resolving issues early so your network stays fast, stable, and dependable.
And when something does need attention, you’re dealing with people who know your setup and take ownership of it. No guesswork, no call-centre scripts, no unnecessary noise.
Whether you run a single site or several, managed networking keeps everything connected and working as it should, so you can focus on the business, not the infrastructure.
