Based in Newton Abbot
Business IT Support in Newton Abbot
No jargon. No ghosting. Just straight-up, reliable support from people who care about your business as much as you do.
Based in Newton Abbot, ZOOC delivers dependable, down-to-earth IT support for small businesses across Devon. Whether you’re a sole trader or a team of fifty, we keep your systems humming so you can focus on what actually matters.
Managed or Ad-Hoc?
Whether you need ongoing IT support or just the occasional fix, we’ve got you covered.
Based right here in Newton Abbot, we’ve been keeping Devon businesses running smoothly for over 25 years – from fully managed systems to quick, one-off callouts when you need a hand.
Managed IT
MAN-ijd eye-tee | ˈmænɪdʒd aɪ ti
Definition of Managed IT
When a dedicated team (that’s us) takes care of your IT day-to-day – maintenance, security, updates, and backups – so your business runs like clockwork. You focus on work; we handle the tech.
Best for businesses that want peace of mind, predictable costs, and proactive support.
Ad-Hoc Support
ad-hok sə-pɔːt | ˈædˌhɒk səˈpɔːt
Definition of Ad-Hoc IT Support
Pay-as-you-go help for when you just need something sorted – no contract, no fuss. Whether it’s a printer playing up, an email issue, or something stranger, we’ll get it fixed and you’ll only pay for what you use.
Perfect for smaller businesses or one-off issues that need expert eyes.
Why Managed IT?
Your time is too valuable to waste on printer errors and dodgy WiFi.
You didn’t start your business to become an unofficial IT department. But when systems crash, updates fail, or your emails mysteriously stop sending, guess who’s stuck figuring it out?
That’s where managed IT support makes all the difference.
At ZOOC, we proactively manage your tech, so you’re not reacting to problems after the damage is done. From safeguarding your business against cyber threats to making sure your team can connect to the internet, we cover the day-to-day stuff that keeps things running smoothly.
More than just turning things off and on again.
What’s included in our managed IT Services?
We offer proper, proactive support that keeps your systems running smoothly, without the corporate fluff or per-user price traps.
Device + Till Support
Whether it’s a laptop, card machine, or point-of-sale system, we’ll keep it working so you don’t lose sales.
Proactive maintenance + monitoring
We spot and fix issues before they slow you down - so your team aren't stuck Googling solutions mid-shift.
Reliable Backups + Recovery
Keep your important files, sales data, and customer records safe - ready to recover at the click of a button.
Microsoft 365 + email support
All the tools your team relies on - Word, Excel, Outlook - kept secure, synced, and stress-free.
Supplier Management
Broadband being a pain? Card machines playing up? We’ll deal with your providers so you don’t waste hours on hold.
Cybersecurity Protection
Shield your business from scams, viruses, and ransomware without needing to be a tech expert.
Friendly, human support - based in Devon
We don't outsource. We don't disappear. We're local, and we're here when you need us.
Cloud Phone support
Professional, flexible phone systems that move with your team.
How it works
We keep it simple so you don’t need a PhD in IT
No complicated handovers. No baffling reports. Just a clear process that gets your systems sorted and keeps them that way.
Here’s how we work:
01. Free Consultation
Let’s chat about what’s working, what’s not, and where you want to go, over coffee, or a call.
02. Evaluate
We’ll take a close look at your current setup to identify vulnerabilities, inefficiencies, and hidden risks.
03. Onboarding + Optimisation
We get everything running how it should be. Securely, reliably, and in a way that fits how your business actually operates.
04. Ongoing Support
We keep an eye on things in the background and step in when needed. You get regular updates, not just when something breaks.
Latest from the Hub for Newton Abbot
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Why Choose ZOOC?
We're small. And that's a good thing.
We’re not a national call centre. We’re not a faceless tech giant. We’re a small team based right here in Newton Abbot, Devon and we like it that way.
When you work with ZOOC, you’re not just logging tickets into a queue. You’re talking to the same people each time. People who know your setup, understand your business, and pick up the phone when you call.
We’ve built long-term relationships with clients across Devon in sectors like hospitality, tourism, and professional services – businesses that need responsive, no-fuss support from people they trust.
What you get with ZOOC:
- Fast, local response times. No hold music or escalation queues.
- Real humans, not tier-one scripts.
- A long-term relationship, not a lock-in contract
- IT support that actually fits your business. Not some one-size-fits-none package.
- We know the lay of the land (and your broadband provders quirks)
Nice things real humans have said about us.
We work with small businses across Devon; from guesthouses on the coast, to busy professional offices. Here’s what some of our clients have to say:
Always had any issues resolved promptly.
We have used ZOOC for several years and have always had any issues resolved promptly, with simple, straight forward action explained, allowing those not so IT savvy clear communication in resolving such issues.
We are so glad we found you.
We have spent some time looking for a company which can deal with design of our network, installation. We are down in a hidden valley and always had a bad signal until last year. We now have 3 holidays lets and our home with fantastic speed and reliable internet. Their monthly support is also crucial for us. Thank you for all your help and we are so glad we found you .
Tech Team-Ups
Daisy Properties – IT Support You Can Lean On
Learn to Live – Building More Than Just IT
Two Decades of Trust with Primrose Properties
A smoother day starts with “Hello”
Ready to take the pressure off?
Running a small business is challenging enough without tech headaches. With Managed IT Services, you get reliable support, proactive monitoring, and someone to call when things go wrong – all for a predictable monthly cost.
No jargon, no stress – just IT that works, so you can get on with running your business.
Book your discovery call and see how Managed IT can save you time, money, and a lot of hassle.
