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Dashboard
Login to your dashboard to create tickets and manage your service requests
Phone Support
If your issue is urgent, you can call us on 01626 785910
E-mail Support
Existing clients can submit a support request by e-mailing help@zooc.co.uk
Not an existing client?
If you are not an existing customer and would like to contact us, please use our 'contact us' page.
Live updates from the Help Desk

🇬🇧🥳It’s the Platinum Jubilee Weekend🥳🇬🇧
The office is closing this evening at 5pm and will reopen on Monday 6th June at 8:30am.
Have a fabulous weekend!
We are now closed for the Bank Holiday and will reopen on Tuesday 3rd at 8:30am. Have a lovely weekend!
We believe this issue to now be resolved. If you continue to experience issues, please raise a ticket in the usual way.
A fix for the issue affecting email and websites has been deployed and we will continue to monitor connectivity to the platform.
We have identified an issue causing intermittent connectivity issues to our web hosting platform for some websites and emails. We are working on this as a priority, please bear with us. Thank you for your patience.
Latest news from the hub...
ZOOC Become a CiSP Approved Member
ZOOC has been approved to join the National Cyber Security Centre’s Cyber Security Information Sharing Partnership.
The Cyber Security Information Sharing Partnership (CiSP) is a joint industry and government initiative set up to exchange cyber threat information in real-time, in a secure, confidential, and dynamic environment, increasing situational awareness and reducing the impact on UK business.
Are you ready for the PSTN switch off?
Everyone, including homes and businesses that currently use PSTN-based services, will need to migrate to another service before 2025. While 2025 may seem a while away, from December 2023, you will be unable to purchase any new PSTN-based service. Some locations have already stopped selling, and many more will be affected sooner than this.
Understanding the Benefits of Hybrid Working
Hybrid working can bring commercial and employee benefits when implemented well. Reduced office space and demands on IT and other services can save businesses costs, while cloud migration increases efficiency and agility. Meanwhile reduced time commuting, better work-life balance, and increased flexibility can improve well-being for staff.