Out of Hours Support Available
Managed IT Services for Hospitality in Devon
No jargon. No disappearing acts. Just reliable IT support that keeps your guests connected and your staff stress-free. At ZOOC, we look after the tech that powers your bookings, tills, WiFi, and communications – so whether you’re running a boutique hotel, a busy restaurant, or a holiday park, you can focus on delivering unforgettable experiences while we quietly keep everything running in the background.
Five-star reviews shouldn’t be ruined by one-bar WiFi.
IT Support Designed for Hotels, Cafés, and Holiday Lets
In hospitality, every detail matters. Guests don’t leave glowing reviews because your broadband was okay – but they’ll certainly notice when it isn’t. From clunky booking systems to tills freezing mid-service, tech hiccups can turn smooth operations into stressful scrambles. That’s where we come in.
At ZOOC, we deliver dependable IT support tailored to hotels, holiday lets, cafés, restaurants, and venues across Devon. We’ll keep your systems humming in the background so you can focus on what you do best: giving guests an experience worth coming back for.
Why IT Support Matters in Hospitality
Your staff are there to serve guests, not troubleshoot WiFi. Yet too often, they’re left juggling crashed tills, printers that won’t talk to each other, or booking systems that freeze at the worst possible moment.
We make sure technology enhances your guest experience instead of sabotaging it. Reliable IT means:
Happy Guests
Strong, seamless WiFi, from bedrooms to beer gardens.
Smooth Service
POS, tills, and booking systems that just work.
Protected Reputation
Security for guest data and payment systems.
Less Stress
A local partner who fixes things before they become problems.
More than just turning things off and on again.
What’s included in our managed IT Services?
We offer proper, proactive support that keeps your systems running smoothly, without the corporate fluff or per-user price traps.
Per-device support pricing
Simple, fair pricing based on how many machines you use. No guesswork. No nonsense.
Proactive maintenance + monitoring
We spot issues before they become problems, saving you from surprise downtime.
Cloud backups + disaster recovery
If the worst happens, your data is secure and recoverable, fast.
Microsoft 365 + email support
From setup to troubleshooting, we make sure your tools actually work for your team.
Supplier Management
Effective supplier management helps reduce costs, minimise disruptions, and improve the overall efficiency and reliability of your operations.
Cybersecurity + endpoint protection
Next-gen antivirus, firewall management, and threat detection to keep your business safe.
Friendly, human support - based in Devon
We don't outsource. We don't disappear. We're local, and we're here when you need us.
Cloud Phone support
Professional, flexible phone systems that move with your team.
How it works
We keep it simple so you don’t need a PhD in IT
No complicated handovers. No baffling reports. Just a clear process that gets your systems sorted and keeps them that way.
Here’s how we work:
01. Free Consultation
Let’s chat about what’s working, what’s not, and where you want to go, over coffee, or a call.
02. Evaluate
We’ll take a close look at your current setup to identify vulnerabilities, inefficiencies, and hidden risks.
03. Onboarding + Optimisation
We get everything running how it should be. Securely, reliably, and in a way that fits how your business actually operates.
04. Ongoing Support
We keep an eye on things in the background and step in when needed. You get regular updates, not just when something breaks.
Why Choose ZOOC?
We're small. And that's a good thing.
We’re not a national call centre. We’re not a faceless tech giant. We’re a small team based right here in Devon, and we like it that way.
When you work with ZOOC, you’re not just logging tickets into a queue. You’re talking to the same people each time. People who know your setup, understand your business, and pick up the phone when you call.
We’ve built long-term relationships with clients across Devon in sectors like hospitality, tourism, and professional services – businesses that need responsive, no-fuss support from people they trust.
What you get with ZOOC:
- Fast, local response times. No hold music or escalation queues.
- Real humans, not tier-one scripts.
- A long-term relationship, not a lock-in contract
- IT support that actually fits your business. Not some one-size-fits-none package.
- We know the lay of the land (and your broadband provders quirks)
Nice things real humans have said about us.
We work with small businesses across Devon; from guesthouses on the coast, to busy professional offices. Here’s what some of our clients have to say:
They just make my life so much easier.
I have been with Zooc for all things IT for many years now. Simply put, they are the best company that I have dealings with. This is because they are always on hand if I need help and nothing is too much bother. Some of the questions I ask, I am sure, are pretty foolish but they never make me feel that way. If the query is not something that they can talk me through they will always hop onto my computer to sort it for me. I cannot recommend this company highly enough. Since lockdown, a lot of companies do not publish telephone numbers and everyone seems to want to discuss via email with these guys they are always happy to talk and they just make my life so much easier.
The ZOOC team are super responsive
Very efficient set-up and advice for a VOIP service. The ZOOC team are super responsive and personally ensure that everything is working even after installation. Very happy!
We are so glad we found you.
We have spent some time looking for a company which can deal with design of our network, installation and long term maintenance and we found ZOOC. We would 100% recommend them for any business looking for smart solutions for their Internet network. We are down in a hidden valley and always had a bad signal until last year, when zooc came and installed starlink. We now have 3 holidays lets and our home with fantastic speed and reliable internet. Their monthly support is also crucial for us. Thank you for all your help and we are so glad we found you. Thank you.
Always had any issues resolved promptly
We have used ZOOC for several years and have always had any issues resolved promptly, with simple, straight forward action explained, allowing those not so IT savvy clear communication in resolving such issues.
Tech Team-Ups
New World Trading Company – Networks Built to Last
Keeping Weddings Connected at The Kingston Estate
