Supporting businesses throughout Devon since 1999
IT Support Pricing
No unreasonable tie-ins, no sneaky extras. We don’t pad our packages with products you’ll never use. Just straightforward support from a team who care about your business as much as you do.
No compromises, just complete support.
What’s included in our managed IT Services?
Everything you see below is included in both of our support packages – because you shouldn’t have to choose between essentials. From day one, you’ll have the same rock-solid protection, proactive care, and friendly expertise, all built in to keep your business safe, connected, and moving forward.
Unlimited Support, Your Way
Whether it’s a quick fix over the phone or hands-on help at your premises, we’re there until it’s sorted.
Problems solved before you even notice
Our round-the-clock monitoring, spots and stops issues before they cause costly downtime.
Your Data, Shielded from view
Advanced security protects every device, every file, every day.
Tech that stays in top gear
Regular tune-ups and updates keep your systems fast, reliable and hassle-free.
Peace of Mind Backup Management *
Even in a worst-case scenario, your data is safe, recoverable, and ready to go
Email without the headaches
Smooth setup, swift fixes, and easy admin so you can focus on work, not software.
A Familiar Voice
A small, personable team who knows you and your business, your systems and your priorities.
Supplier Stress? Not yours
We speak their language, so you don't have to. One call to us, we'll take care of the rest.
* per user license fees apply
Know what you’re paying, love what you’re getting.
Pick your perfect fit
Our pricing is refreshingly simple. You pay a flat rate for your core IT support, then add on only the extras you actually need. Whether that’s Microsoft 365, cloud backups, or other specialist services. No bloated bundles, no confusing tiers, just a clear, honest setup that keeps you in control of both your tech and your budget.
Let’s do the math
Are you after remote support only, the peace of mind of on-site assistance, or just help by the hour when you need it?
Remote Only
Help on tap, whenever you need it.
Unlimited remote support means your team can call, click, or email us as often as they need, without watching the clock or worrying about extra charges. It’s instant access to expert help whenever a problem pops up, whether it’s a tiny glitch or a major headache. No second-guessing if it’s “worth” raising a ticket, no piling up issues until they become disasters – just quick fixes, smooth running systems, and the peace of mind that we’re always here, on tap, and ready to help.
Key Benefits:
- Unlimited Remote Support
- Unlimited Advice and Guidance
- Managed AV & Malware Protection
- 20% Off On-Site Assistance
The Rest:
- 24/7 System Monitoring
- Regular Patching & Updates
- Microsoft 365 Support
- Product Management
- Supplier Management
How many machines do you have?
1 Machine
£62 per month
Perfect for: One-man-bands
2 Machines
£84 per month
Perfect for: Microbusinesses or Startups
3 Machines
£106 per month
Perfect for: Microbusinesses or Startups
4 Machines
£128 per month
Perfect for: Microbusinesses or Startups
5 Machines
£150 per month
Perfect for: Microbusinesses or Startups
6 Machines
£172 per month
Perfect for: Microbusinesses or Startups
7 Machines
£194 per month
Perfect for: Small and Growing Businesses
8 Machines
£216 per month
Perfect for: Small and Growing Businesses
9 Machines
£238 per month
Perfect for: Small and Growing Businesses
10+ Machines
£260 per month
Each additional machine thereafter is £22 per month
Perfect for: Small and Growing Businesses
(All of our pricing is exclusive of VAT at 20%)
Remote + On-site
Remote speed, on-site strength.
Some problems just need a human in the room: dodgy cables, stubborn hardware, or the “it only happens when you stand here” mysteries. With unlimited remote and on-site support, you get the best of both worlds – responsive fixes from afar and boots on the ground when it really matters. We’ll be there, tools in hand, ready to get you back on track without clock-watching or extra call-out fees. Whether it’s a quick remote tweak or a full day on site, you’ll always have the right help, right when you need it.
Key Benefits:
- Unlimited On-Site Assistance
- Unlimited Remote Support
- Unlimited Advice & Guidance
- Scheduled On-Site Maintenance
- Quarterly IT Review
- Priority Response SLA
The Rest:
- 24/7 System Monitoring
- Regular Patching & Updates
- Microsoft 365 Support
- Product Management
- Supplier Management
How many machines do you have?
1 Machine
£99 per month
Perfect for: One-man-bands
2 Machines
£133 per month
Perfect for: Microbusinesses or Startups
3 Machines
£167 per month
Perfect for: Microbusinesses or Startups
4 Machines
£201 per month
Perfect for: Microbusinesses or Startups
5 Machines
£235 per month
Perfect for: Microbusinesses or Startups
6 Machines
£269 per month
Perfect for: Microbusinesses or Startups
7 Machines
£303 per month
Perfect for: Small and Growing Businesses
6 Machines
£337 per month
Perfect for: Small and Growing Businesses
9 Machines
£371 per month
Perfect for: Small and Growing Businesses
10+ Machines
£405 per month
Each additional machine thereafter is £34 per month
Perfect for: Small and Growing Businesses
(All of our pricing is exclusive of VAT at 20%)
Support By The Hour
Help by the hour, peace of mind all the time.
Pay-by-the-hour support is perfect if you only need us once in a blue moon. No contracts, no monthly fees, just expert help when something breaks, stops, or misbehaves. We swoop in, fix the problem, and you only pay for the time it takes. While it’s not always the most cost-effective choice for businesses with regular IT needs, it’s a handy, flexible option if you just want to keep us in your back pocket for emergencies.
Remote
£45 per hour
Perfect for: Quick fixes, software hiccups, email setups, password resets, security checks, and all the little jobs that can be solved without anyone leaving their desk.
On-Site
£55 per hour
Perfect for: Hardware repairs, illusive WiFi, new kit installs, cabling work, and those tricky issues that only show up when someone’s right there to see them.
(All of our pricing is exclusive of VAT at 20%)
A smoother day starts with “Hello”
Fancy A Chat?
Still weighing things up, or ready to dive in – either way, you’re in the right place. Some businesses just want straight answers before they commit, others are ready to get going today. Wherever you’re at, drop us a quick hello and we’ll make sure you’ve got exactly what you need – whether that’s clear advice, or a fast start. No waffle, no pressure, just the right support when you need it. Because the best IT partnerships? They all start with hello.
