Small Business
IT Support Exeter
We specialise in start-ups and small businesses, providing a complete IT solution. From Estate Agents to Garages, Cafes to Offices. If you're a small business in Exeter that depends on IT equipment, ZOOC can help!
Our key IT Support services
Support
We have a range of Service Level Agreements (SLAs) to suit any business in Exeter, big or small, with options to bundle your Internet, Sim and Cloud computing to combine your services and support into one central hub, ZOOC! We can support your staff, wherever they are.
Cloud
Simply put, cloud computing means hosting a virtual desktop for your business and it is extremely cost effective and secure. More than 50% of organisations moved their workload to the cloud during the pandemic. 46% of those, reported a reduction in business costs.
Hardware and Software
We can help set up any new hardware from monitors to printers, minimising disruption to your business, install relevant software, and make sure your licensing is spot on. As a Microsoft Partner and Dell Partner, you can trust our advice.
WiFi Installations
At ZOOC, we can design & install a wireless network into any premises in Exeter so that maximum coverage is reached with very little if any cable visible, low bandwidth limitation and a robust system that also has maximum protection.
VoIP
Regardless of your area of business, business-grade VoIP provides more than just cheaper calls. You pay per user, per connection. It is scalable, flexible, feature rich and affordable. Keep your team connected, wherever they are.
Managed Networks
A manage network minimises downtime and ensures a continuously efficient operation. Our advanced monitoring systems allow us to identify and resolve any potential faults early on, often before you're even aware of them.
What does ZOOC do?
Exeter IT Support
Based in Newton Abbot and covering all of Devon and the Southwest, we specialise in start-ups and small businesses that can’t afford to hire their own in-house IT expert. Consider us an extension of your team, working to simplify and streamline the technology that supports your business. We’re responsive when you need us, proactive when you don’t and with no jargon, transparent pricing, and dedicated technicians who work hard for our clients, we do things properly so you can focus on what matters most – your success.
Devon’s coastal capital, Exeter, is just a quick dash up the motorway, therefore we support many businesses in this area.
Businesses that benefit from one of our Service Level Agreements, will find that 95% of problems can be fixed remotely and in fact, thanks to our fantastic proactive approach, many problems are avoided altogether.
Should you need us on-site though (as even the most secure setups sometimes have a wobble) we’ll be there to support you (and may take a quick stroll along the quay after!).
Frequently Asked Questions
Could you help my start-up business?
Of course, we love helping start-ups! Starting a new business can be a monumental task.
It involves, along with a million other tasks, market research, choosing a company name, designing logos and business cards, branding, networking, and product sourcing.
Therefore, it’s easy to get carried away with aesthetics, forgetting about the technology that holds your business together. By involving ZOOC from the start of your new venture, we can help to ensure that your IT is financially efficient and capable of supporting your business as it grows.
What areas do you cover?
We’re based in Newton Abbot, Devon and provide IT support in Exeter and the rest of the South West.
What kind of businesses do you work with?
We are a friendly IT team in Newton Abbot that works mostly with new and small businesses throughout Devon.
Do you just do IT support?
We don’t just take care of your computers, we can also supply your business with broadband, data SIMS and Managed Wifi infrastructure. In fact, most businesses we work with prefer us to take over everything, meaning that all support goes through one central hub; ZOOC!
How do I know which IT company to choose?
Handing over your business’ IT can be a delicate and time-intensive process that involves a lot of trust. So, take your time over this decision! Find out as much as possible about the services different IT support companies offer, and how they intend to support you.
How could ZOOC help my expanding business?
You and your business are on the verge of a big change, therefore careful consideration is necessary to ensure everything goes smoothly. The professionals at ZOOC can help you with every aspect of this important transition so, don’t hesitate to get in touch. The sooner we’re involved, the more seamless your change will be.
How much should I expect to pay for my IT support?
We offer a wide variety of pricing options that will depend on the services you choose to invest in with us and work open and transparent system.
Part of the Team
Consider us an extension of your team. We pride ourselves on developing open and friendly relationships with our businesses.
Cost-Saving
Our packages are designed to offer the best possible value, whilst our connectivity packages can bring your current expenses down to a minimum
24/7 Monitoring
Each of our packages include 24/7 system monitoring to ensure any issues are identified and dealt with as quickly as possible.
Innovative
We're always working to improve our service through the use of new technologies, in order to best support your business.
