Based in Newton Abbot
Managed IT Services for Manufacturing in Devon
Production doesn’t wait for frozen screens, lost files, or flaky WiFi. In manufacturing, every minute of downtime is costly – whether it’s design software crashing, a server glitch halting scheduling, or a network fault cutting off communications between the office and shop floor.
At ZOOC, we deliver IT support built for manufacturers across Devon. We’ll keep your systems stable, secure, and scalable – so you can keep production moving without worrying about the tech behind it all.
IT downtime shouldn’t hit harder than a machine jam.
IT Support Designed for Manufacturers
In manufacturing, technology isn’t just part of the process – it is the process. Reliable IT keeps production schedules on track, protects valuable design data, and helps your team move from concept to delivery without bottlenecks. Get it right, and your systems run quietly in the background, boosting efficiency and keeping orders flowing. Get it wrong, and you’re left firefighting instead of fulfilling.
At ZOOC, we make sure your IT works with you, not against you. From securing intellectual property to keeping factory systems connected, we deliver support that’s as robust and dependable as your production line. That means fewer headaches, smoother workflows, and the confidence to scale without worrying whether your tech can keep up.
Why IT Support Matters in Manufacturing
Your operations depend on IT more than ever. From CAD files to ERP systems, from machine interfaces to client communication – everything has to run smoothly. When IT goes down, production stalls, deadlines slip, and costs rise.
That’s why we take a proactive approach: monitoring, maintaining, and fixing issues before they ripple through your process. With us, you get:
Maximum Uptime
Less disruption, more productivity
IP and Data Security
Protect your designs and sensitive client files.
Future-Ready Systems
Tech that grows with your operations.
Local, Responsive Support
No waiting weeks for a fix when you need it now.
More than just turning things off and on again.
What’s included in our IT Services for Manufacturers?
In the factory, IT is every bit as vital as the tools on the shop floor. We keep it reliable, so output never skips a beat.
Reliable Backups + Disaster Recovery
Protect CAD drawings, ERP data, and production schedules - ready to recover instantly if the worst happens.
Cybersecurity + Endpoint Protection
Guard against ransomware, phishing, and IP theft that could grind operations to a halt.
Microsoft 365 + Email Support
Keep the office and factory floor connected with secure, reliable communication tools.
Support for Production Systems
From CAD to CNC-linked PCs, we’ll make sure your software and machines talk to each other.
Proactive Monitoring & Maintenance
We fix problems before they cause downtime, so production keeps rolling.
Supplier & Vendor Management
Broadband slowing you down? ERP provider being awkward? We’ll handle the chasing so you can focus on output.
Friendly, human support - based in Devon
We don't outsource. We don't disappear. We're local, and we're here when you need us.
Cloud Phone support
Professional, flexible phone systems that move with your team.
How it works
We keep it simple so you don’t need a PhD in IT
Our process is designed to be as smooth and predictable as your production line.
Here’s how we work:
01. Free Consultation
Let’s chat about what’s working, what’s not, and where you want to go, over coffee, or a call.
02. Evaluate
We’ll take a close look at your current setup to identify vulnerabilities, inefficiencies, and hidden risks.
03. Onboarding + Optimisation
We get everything running how it should be. Securely, reliably, and in a way that fits how your business actually operates.
04. Ongoing Support
We keep an eye on things in the background and step in when needed. You get regular updates, not just when something breaks.
Why Choose ZOOC?
Because downtime is expensive, and duct-tape doesn't cut it.
We’re not a national call centre. We’re not a faceless tech giant. We’re a small team based right here in Devon, and we like it that way.
When you work with ZOOC, you’re not just logging tickets into a queue. You’re talking to the same people each time. People who know your setup, understand your business, and pick up the phone when you call.
We’ve built long-term relationships with clients across Devon in sectors like hospitality, tourism, and professional services – businesses that need responsive, no-fuss support from people they trust.
What you get with ZOOC:
- Fast response times → We know every lost hour costs money.
- Industry experience → Supporting workshops, factories, and production sites across Devon.
- Proactive protection → Stop problems before they stop production.
- Local knowledge → We understand Devon’s infrastructure quirks and how to work around them.
- Flexible support → Scales with your operations, from 5 staff to 50.
Nice things real humans have said about us.
We work with small businesses across Devon; from guesthouses on the coast, to busy professional offices. Here’s what some of our clients have to say:
We are so glad we found you.
We have spent some time looking for a company which can deal with design of our network, installation and long term maintenance and we found ZOOC. We would 100% recommend them for any business looking for smart solutions for their Internet network. We are down in a hidden valley and always had a bad signal until last year, when zooc came and installed starlink. We now have 3 holidays lets and our home with fantastic speed and reliable internet. Their monthly support is also crucial for us. Thank you for all your help and we are so glad we found you. Thank you.
The ZOOC team are super responsive
Very efficient set-up and advice for a VOIP service. The ZOOC team are super responsive and personally ensure that everything is working even after installation. Very happy!
Always had any issues resolved promptly
We have used ZOOC for several years and have always had any issues resolved promptly, with simple, straight forward action explained, allowing those not so IT savvy clear communication in resolving such issues.
They just make my life so much easier.
I have been with Zooc for all things IT for many years now. Simply put, they are the best company that I have dealings with. This is because they are always on hand if I need help and nothing is too much bother. Some of the questions I ask, I am sure, are pretty foolish but they never make me feel that way. If the query is not something that they can talk me through they will always hop onto my computer to sort it for me. I cannot recommend this company highly enough. Since lockdown, a lot of companies do not publish telephone numbers and everyone seems to want to discuss via email with these guys they are always happy to talk and they just make my life so much easier.
Take me to…
Managed IT
MAN-ijd eye-tee | ˈmænɪdʒd aɪ ti
Definition of Managed IT
Where a third-party takes responsibility for your business’ IT systems, including maintenance, security, support, and backups – allowing your business to operate smoothly without managing the technical side in-house.
Cloud Phones
klowd fohns | klaʊd fəʊnz
Definition of Cloud Phones
Phone services hosted in the cloud, instead of traditional phone lines, letting you make calls from anywhere. Adopt multiple numbers, and manage everything online, all without the hassle of old-school phone systems.
Cloud Software
klowd SOFT-wair | klaʊd ˈsɔːftwɛr
Definition of Cloud Software
Software that’s hosted on the internet (in the ‘cloud’) instead of on your computer, letting you access and use it from anywhere, without the need for installation or maintenance.
Cyber Security
SY-bur si-KYOOR-ih-tee | ˈsaɪbər sɪˈkjʊərəti
Definition of Cyber Security
The practice of protecting your business’ digital assets (like data, networks, and systems), against online threats, keeping everything safe from hackers, malware and other cyber risks.
